Beyond Customer Service: Frontline Service Practices Shaping Guest Satisfaction in Adventure Tourism. International Journal of Tourism Analytics , [S. l.], v. 1, n. 1, p. 37–52, 2026. Disponível em: https://ejournal.ciptapublikasi.or.id/index.php/IJTA/article/view/4. Acesso em: 15 sep. 2026.