Standard Operating Procedures and Housekeeping Service Quality: Evidence from a Resort Hotel in Indonesia. International Journal of Tourism Analytics , [S. l.], v. 1, n. 1, p. 69–84, 2026. Disponível em: https://ejournal.ciptapublikasi.or.id/index.php/IJTA/article/view/6. Acesso em: 15 sep. 2026.